General terms and conditions

Model of
General terms and conditions of sale webshop B2C


Company data

eveline deconinck


Chienrue 29, 4560 clavier

[email protected]





Article 1: General provisions

The e-commerce website of Seazido, a sole proprietorship with registered office in chienrue 29.4560 clavier, VAT BE 0525597765, Seazido offers its customers the opportunity to purchase the products from its online shop online.

These General Terms and Conditions ("Terms and Conditions") apply to any order placed by a visitor to this e-commerce website ("Customer"). When placing an order through the Seazido online shop, the Customer must expressly accept these Terms and Conditions, by which they agree to the applicability of these Terms and Conditions to the exclusion of all other conditions. Any additional terms and conditions of the Client are excluded unless they have been accepted in advance, in writing and expressly by Seazido.

Article 2: Price

All mentioned prices are expressed in EURO, always including VAT and all other taxes or duties to be borne by the Customer.


If delivery, reservation or administrative costs are charged, this will be stated separately.

The statement of price refers exclusively to the articles as described verbatim. The accompanying photographs are intended for decorative purposes and may contain elements that are not included in the price.


Article 3: Offer

Despite the fact that the online catalogue and the e-commerce website are compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up to date. Obvious mistakes or errors in the offer are not binding for Seazido. As far as the accuracy and completeness of the information offered are concerned, Seazido is only bound by an obligation of means. Seazido is under no circumstances liable in the event of manifest material errors, typesetting or printing errors.

If the Client has specific questions about e.g. sizes, colour, availability, delivery time or delivery method, we ask the Client to contact our customer service in advance.

The offer is always valid as long as stocks last and can be modified or withdrawn at any time by Seazido. Seazido cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.

Article 4: Online purchases


Place the desired items in the shopping cart, if you want to order you go to your shopping cart and first fill in all the details, then you can select the delivery service that is calculated according to your country amount is also listed, then you can choose in the payment services which are best suited for you to make the payment, click on checkout and then we will see the order. As soon as we see the funds as paid, we will also proceed to make and deliver (some items require additional data to be provided via email, so that they are private property and are intended only for the ordering customer).

The Customer has the choice between the following payment methods via credit card


via bank card (bank contact)
by bank transfer to account number BE...


Seazido is entitled to refuse an order due to a serious breach of contract by the Client in relation to orders in which the Client is involved.

Article 5: Delivery and performance of the agreement


Certain items are only made to order, as certain information is required from the customer, orders are usually dispatched within 3 to 5 days, delivery also depends on country to country. As well as any delays incurred by the delivery service, all costs are listed on the site when an order is placed.


Everything is made by hand and it can get crowded that orders are delayed, normally it is brought to delivery service within 3 to 5 days. Delivery by service, depends on country to country but usually it is also between 3 to 5 days unless it is busy periods it can sometimes increase, but there is nothing we can do about that. If an order has not arrived in the last 2 weeks, please contact us.


Items ordered through this webshop will be delivered in Belgium, the Netherlands, Germany, UK England, France, America if your country is not listed please contact Seazido by mail.


The delivery is done by B-post, shipping is also mentioned when purchasing products.


Unless otherwise agreed or expressly stipulated, the goods will be delivered to the Customer's domicile within 30 days of receipt of the order.


Any visible damage and/or qualitative defect of an article or any other shortcoming in delivery must be reported by the Customer to [...] without delay.


The risk of loss or damage is transferred to the Customer as soon as he (or a third party designated by him who is not the carrier) has acquired physical possession of the goods. However, the risk is transferred to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by [...].


Article 6: Retention of title

The items delivered remain the exclusive property of Seazido until full payment has been made by the Client.

The Client undertakes to inform third parties of Seazido's retention of title, if necessary, e.g. anyone who may be seized of items not yet paid for in full.


Article 7: Right of withdrawal


The provisions of this article only apply to Customers who, in their capacity as consumers, purchase articles online from Seazido.


Our products, such as spiritual candles and boxes, cannot be returned. As these are made on person and also for the purpose it serves, it is also tailored to this person/persons.



Article 8: Warranty


Under the law of 21 September 2004 on the protection of consumers in respect of the sale of consumer goods, consumers have legal rights. This legal guarantee applies from the date of delivery to the first owner. Any commercial guarantee does not affect these rights.



In order to benefit from the guarantee, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods.

For items purchased online and delivered to the Customer's home, the Customer must contact Seazido Customer Service and return the item to Sazido at their own expense.

If a defect is detected, the client must inform Seazido as soon as possible. In any case, any defect must be reported immediately upon delivery, not 2 weeks after delivery. The Client must notify Seazido as soon as it has been ascertained. After this period any right to repair or replacement will lapse.


The (commercial and/or statutory) warranty never applies to defects caused by accidents, neglect, falls, use of the item contrary to the purpose for which it was designed, failure to comply with the instructions for use or manual, alterations or modifications to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.




Article 9: Customer service

Seazido/seazidoshop customer service can be reached on +32 493561993, via e-mail at [email protected] Possible complaints can be addressed to them.


Article 10: Penalties for non-payment

Without prejudice to the exercise of other rights available to seazido/seazidoshop, in the event of non-payment or late payment from the date of default, the Client shall automatically and without notice owe interest of 10% per annum on the unpaid amount. In addition, the Client shall automatically and without formal notice owe a fixed compensation of 10% on the amount in question, with a minimum of 25 euros per invoice.

Without prejudice to the foregoing, Seazio/seazidoshop reserves the right to take back items not (fully) paid for.

Article 11: Privacy


The data controller, Seazido, respects the Belgian law of 8 December 1992 relating to the protection of privacy in the processing of personal data.


The personal data provided by you will only be used for the following purposes: for the sole purpose of processing orders and, if necessary, to notify you when new products are placed.


You have a legal right to inspect and possibly correct your personal data. Subject to proof of identity (copy of identity card), you can obtain free written notification of your personal details by means of a written, dated and signed request to seazido, [email protected] If necessary, you can also ask to correct data that is incorrect, incomplete or irrelevant.


In case of use of data for direct marketing: You can object, free of charge, to the use of your data for direct marketing. To do so, you can always contact Seazido, [email protected]


We treat your data as confidential information and will not pass it on, rent or sell it to third parties.

The customer himself is responsible for keeping his login details confidential and the use of his password. Your password will be stored in encrypted form, so Seazido/seazidoshop will not have access to your password.

seazido/seazidoshop keeps online (anonymous) visitor statistics in order to be able to see which pages of the website are visited and to what extent.


If you have any questions about this privacy statement, please contact us on [...].


Article 12: Use of cookies


During a visit to the site, 'cookies' may be placed on your computer's hard drive. A cookie is a text file that is placed by a website's server in your computer's browser or on your mobile device when you consult a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.




You can set your internet browser not to accept cookies, to warn you when a cookie is installed or to remove cookies from your hard drive afterwards.  You can do this via the settings of your browser (via the help function). Keep in mind that certain graphical elements may not appear correctly, or that you will not be able to use certain applications.


By using our website, you agree to our use of cookies.


Article 13: Impairment of validity - non-avoiding

The invalidity, illegality or nullity of any provision of these Terms and Conditions shall in no way affect the validity, legality and applicability of the other provisions.

The failure of seazido/seazidoshop at any time to enforce any of the rights listed in these Terms and Conditions, or to exercise any right thereof, shall not be construed as a waiver of such provision and shall not affect the validity of these rights.


Article 14: Modification of conditions

These Terms and Conditions are supplemented by other terms and conditions to which explicit reference is made, and the general terms and conditions of sale of seazido/seazidoshop. In the event of contradiction, these Terms and Conditions shall prevail.

Article 15: Proof

The Customer accepts that electronic communications and backups may serve as evidence.



Article 16: Applicable law - Disputes

Belgian law applies, with the exception of the provisions of private international law on applicable law.


The courts of the Consumer's place of residence have jurisdiction in the event of legal disputes. The Consumer may also contact the ODR platform (